Hotlines
| Hotlines |
Office Hours (in Hong Kong time) |
| Cyberbanking - Internet Hotline | (852) 2211 1321 |
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| Mon - Fri | : 09:00 - 21:00 |
| Sat | : 09:00 - 17:00 |
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| Cyberbanking - Telephone | (852) 2211 1888 |
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| Mon - Fri | : 09:00 - 17:00 |
| Sat | : 09:00 - 13:00 |
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| PIN Lost Reporting Hotline | (852) 2211 1345 |
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| Mon - Fri | : 09:00 - 21:00 |
| Sat | : 09:00 - 17:00 |
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| Customer Service Hotline | (852) 2211 1333 |
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| Mon - Fri | : 09:00 - 17:00 |
| Sat | : 09:00 - 13:00 |
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| Credit Card 24-hour Customer Service Hotline | (852) 3608 6628 |
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